Money Back Guarantee

We really want the best for our customers hence we are glad to offer you your money back in case you are not satisfied with our products and services. 

How to claim your money back: 

1) If you are not satisfied by the quality of our product, to be eligible to claim a refund, individuals must have purchased any of our products from our online store.

2) On the day your order is delivered, within 3 business days you should email our customer care representative at info@jdmeshop.com, sending a blank email with the subject header ''money-back-guarantee'' and include the reason and a photo of why you are not satisfied.

3) Once you get a reply by our agent, you will receive instructions.

4) Return our product in its original packaging via a trackable service to the address provided by our customer care representative.

5) Any postage costs for sending an item back is the full responsibility of the claimant and any of these costs cannot be refunded unless the product was faulty and the issue was by our side.

6) Used items or any other significant factor that makes the item not to be refundable will make your claim as invalid. So please send the item the same way you have took it.

7) Once returned, the amount of the product you have bought will be refunded to you.

 

For further assistance please do not hesitate to contact us at info@jdmeshop.com